Mayflower Sales Co is open from 7:30AM-4PM (EST) for Pickup. 7:30AM-5PM for phone sales. Orders placed before 2:30PM EST can ship the same day.
Orders ship within the contiguous United States via standard UPS or Fedex Ground; you can tell us your preference when you call, including next-day, two-day and three-day services Charges for premium delivery services will be added to your order.
We normally use UPS ground services to Alaska and Canada. Freight free minimum order is $750.00 Shipping from Mayflower within the contiguous United States via standard UPS or Fedex Ground.
For Alaska, Hawaii, Canada, the US Virgin Islands and Puerto Rico – your order can ship by available services from UPS or Fedex and the freight charges will be added to your order. Duty, taxes & other fees for international orders are the responsibility of the customer.
Safes and some heavy, larger and oversized items have no freight allowance.
Mayflower Sales Payment Terms are Net 30 days only. If you would like an open account please fill out our credit application Here!
We accept all major credit cards and you can also pay your invoice on this website via EFT.
We love special/custom orders! Unfortunately, we cannot accept any cancellations or returns unless we get authorization from the factory. If there is a defect or shipping error by a factory, we will accept its return for credit or replacement with factory approval.
Special orders must be paid in advance, except for customers with up-to-date open account status. Our normal freight policy may apply to some special orders. Consult with your sales associate when placing your order.
Prices are subject to change without notice. Backorders on stock material will be filled at the original price. Due to frequent manufacturer price adjustments, pricing is guaranteed only at the time an order is placed. Price quotes for special orders or contract jobs are valid for up to 60 days or as noted on the quote.
To open a new account with Mayflower, please fill out our Customer Application (Click Here!) Please allow 3-5 days to process your application. If you need to place an order immediately you can do so via credit card, cash, check or ACH payment.
Yes. Mayflower Sales can securely retain your credit card information only when you complete our Credit Card Authorization Form and select “Yes, hold my information.” This allows for faster processing on future orders and repeat purchases. If you do not authorize storage, your card information will not be retained after the transaction is processed.
Yes. Mayflower Sales charges a 3% Credit Card processing fee, this is due to increasing costs on transactions from our Credit Card processors.
The 3% credit card processing fee is not part of Returns. When credit is given back on a card, you it will be less the 3% from the initial purchase.
Check, ACH, potentially Wire Transfer (other fee’s may apply).
That said, please note that providing authorization to store your credit card information is at your own risk. While we take every reasonable precaution to safeguard sensitive data, no storage or transmission method is completely immune to risk or unauthorized access.
Mayflower Sales retains customer credit card information only with explicit written consent and only for legitimate business use, such as processing new orders or multi-ship transactions. All stored payment data is kept on independent, encrypted servers using best practices and managed in compliance with applicable privacy laws. By completing a Credit Card Authorization Form and selecting to have your information held on file, you acknowledge and accept Mayflower’s policy for the secure storage and use of your payment information at your own risk.
Products from stock that is purchased from Mayflower may be returned within 90 days of purchase with authorization. Material to be returned must be in its original condition, have intact packaging and has not been used or installed.
Use this link to begin the RGA process: Return Goods Authorization Request Form
The manufacturer’s warranty time limits apply to products returned as defective, and will be accepted subject to their inspection and credit issuance. We will cover the freight costs to return defective material to the manufacturer from our location. Obsolete and discontinued items as well as products approaching the end of their warranty period are not returnable.
Please note: When your Return is processed, it will be Less the 3% Credit Card Processing Fee.
Any report of a shortage or hidden damage must be made within 10 days of receipt of your order. If a package arrives in an obviously distressed condition, you may refuse the shipment or sign for the package as damaged. If you refuse a shipment due to damage in transit, please contact us and we will duplicate your order if possible. If there is hidden damage, please contact your sales consultant as soon as possible.
All orders are subject to sales tax unless you have a valid tax resale or exempt certificate which must be supplied at the time of placing the order.